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Chatbox Issues?

Discussion in 'Forum and Site Support' started by ogreman, Apr 27, 2017.

  1. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    I was on tonight and even said hello in the chatbox, but the box went blank before I could finish my rounds tonight and for the first time that I can remember, its not returning yet. I know its not just my computer or a certain browser.

    Anybody else having this issue?
     
  2. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    Well, contacted the server to see if they can see it crashed about 2 hours ago, but they have yet to respond.
     
  3. Wilder94

    Wilder94 Ogre Extraordinaire Ogre Veteran

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    Weird, i thought my phone was playing up or something
     
  4. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    May have to buy the pro version unless it gets fixed soon. This free version is not supported.
     
  5. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    Also contacted the Chatbox Developer. Thankfully, he is still active and the pro version looks like a real possibility now:).
     
  6. Wilder94

    Wilder94 Ogre Extraordinaire Ogre Veteran

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    Is it because of the new software on the site?
     
  7. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    There is no new software lately. However, may need some to fix this.
     
  8. Wilder94

    Wilder94 Ogre Extraordinaire Ogre Veteran

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    Oh that's strange just randomly stopped working?
     
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    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    Yep, out of the clear blue.
     
  10. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    Also, turning it off and back on did not help either.
     
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    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    The chatbox still hasn't returned and the server is not helpful as of yet. Also, not heard back from the developer yet either. May have to go ahead and buy the pro version so we can get support.
     
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    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    The only solution at this point appears to be buy the pro version:). If this is caused by messages backing up and causing it crash, the Pro Version has a prune feature.
     
  13. Aaddron

    Aaddron Moderator Staff Member GameOgre Moderator

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    Poor q is homeless and no p links. What is this madness D: Hopefully a solution can be found soon.
     
    Wilder94 likes this.
  14. Wilder94

    Wilder94 Ogre Extraordinaire Ogre Veteran

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    Q is sad :(
     
  15. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    Well, a "solution" popped up about the same way and the same time the "problem" did lol.

    Still going to buy the pro version though, because something like that needed support and we really had none.
     
  16. Awen Blade

    Awen Blade King of Bananas The Pit

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    WELP... Good Luck sir Ogre Man... :p Hope you can get the Pro Version quickly.. :p
     
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    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    The Pro version has been bought and will be installed this week:).
     
  18. Awen Blade

    Awen Blade King of Bananas The Pit

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    Welp.. does it take alot of time in installing it???
     
  19. Aaddron

    Aaddron Moderator Staff Member GameOgre Moderator

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    Good deal, hope it works well.
     
  20. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    Well, been experiencing performance issues since trying to get ready for the upgrade. Not sure if its limits they are setting or what, but been getting looong wait times just to check or send PMs today.

    Contacting them about it because it needs to be resolved. Wasnt doing any of this last week.

    Once this gets fixed, will upgrade the chat:).
     

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