GMS: For people who are using vista or win7 32bit may occur alot of these disconnect issues, because maplestory have some compatibility issues. These solution might work for people who are using Vista/win7 if they occur some compatibility issues. Spoiler: First solution We are aware that MapleStory and Vista sometimes do not get along. Below is a suggestion for running MapleStory on the Vista OS. 1)Uninstall previous version of MS. 2)Download current version. 3)Install it. 4)Before running it, right click on the MapleStory.exe in the game folder (ie C:\Nexon\Maple Story\). 5)Click â€“ Properties. 6)Then click on the Compatibility Tab. 7)Click `Run this program in compatibility mode for:â€™ Choose XP service pack 2. 8)Click ok. 9)Double click icon. Click ok to run by what ever internet security you are currently using. You will be prompted about compatibility, BUT you CAN still run it. Click `Donâ€™t show me this message again.â€™ And then click run program. Should there be anything else we can do for you please let us know. Sincerely, GM Aanythe For security reasons, please do not give your password to anyone for any reason. Nexon representatives will NEVER ask you for your password. Spoiler: Second Solution Please be advised lag and disconnect issues can be caused by having an unstable Internet connection, please be sure that your Internet is stable and able to be used without interruption. Also this may be due to an out dated video card Drivers. I can also suggest that you make sure they are fully updated. Also this can be due to being on a server, map, or channel that is highly populated and your connection may not be able to handle that many players. However, should you feel that your Internet connection is not the cause, a possible solution would be to reboot your computer and try again momentarily. If this does not help I would then suggest that you manually re-install the game from the official Nexon.net website. Please make sure to use the ""Add/Remove Programs"" when deleting the game. Also select ""Delete Files"" by opening up Internet Explorer going to the ""Tools"" option and into `Internet options"". There, go to the ""General"" tab, and then find the ""Temporary Internet files"" (should be close to the browsing history) and select ""Delete files"". Once it is clear, try to download the game again. Make sure that you are using an updated version of Internet Explorer, it is a known issue that other browsers may have conflicting issues with our website. Also, make sure that you are downloading the client from the official Nexon.net website. Please make sure that extra applications are turned off as they may interfere with the game I apologize for any inconvenience this may cause and appreciate your understanding. Have a nice day. Sincerely, GM Awotia Security Tip: Please do not give your password, PIN, or PIC number to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC.