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Server Problems

Discussion in 'Forum and Site Support' started by ogreman, Nov 2, 2015.

  1. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    As many of you know, we have been having server problems. The main culprit has been poor support for our current server. Trust me, they know about it as I am dealing with them almost daily lol.

    When it gets to a point where I cant even go to sleep without having to worry if the site will stay up or not, supports becomes a joke. When support becomes a joke, the trust we had for the server and hosting company starts flying away. It has gotten so bad that we may even have to move servers. If that happens, it will be announced here.
     
    CedvitaGO2 and Aaddron like this.
  2. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    Ok, they were more responsive today:).
     
  3. Croco12

    Croco12 The Crocodile The Pit
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    Let's all hope forum will be safe in close future. :)
     
  4. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    We are upgrading tonight so that may help:).
     
    Aaddron likes this.
  5. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    Ok, we did upgrade last night so that is done for now:). Surprisingly, the directory made it through the upgrade fine other than missing images on the main page.
     
  6. Croco12

    Croco12 The Crocodile The Pit
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    So... will directory get some kind of rework? I mean, it doesn't fit the new look of main site imo.
     
  7. p

    p Moderator Staff Member GameOgre Moderator

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    That's the whole point of the directory move that's in progress. http://www.gameogre.com/forums/threads/new-directory.58503/
    Then everything on the main site will exist inside the Wordpress CMS, and the stuff using the old old site design will perish.
     
  8. Croco12

    Croco12 The Crocodile The Pit
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    Wait I didn't see this directory, I'm only getting the old one. My bad, actually
     
  9. p

    p Moderator Staff Member GameOgre Moderator

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    The directory link on the main site still leads to the old directory at the moment because the move isn't done yet, you're looking for the stuff tagged directory, which then has subcategories. http://www.gameogre.com/topics/directory/
     
  10. Croco12

    Croco12 The Crocodile The Pit
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    REPORT: Another crash this morning. Tried coming like 1 hour before this post and I couldn't.
     
  11. Aaddron

    Aaddron Moderator Staff Member GameOgre Moderator

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    Hmm that's not good, the site does seem to have a bit more zip to it though so hopefully that's a sign things are looking up.
     
  12. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    Had a server crash yesterday that was followed by a miscommunication. The upside is that the miscommunication wont happen again because we learned from it and they are offering us a new server with free migration due to all of these problems:).
     
  13. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    When are moving to the new server soon:).
     
  14. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    Ok, starting the migration soon. Not sure when exactly the downtime will happen, but it should be only 30 to 45 minutes when it does.
     
  15. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    This should be marked as a soap opera because it is getting ridiculous. We have a new server waiting on us, but communication is so bad I dont think anybody knows what is going on anymore. I know I lost track. Anyway, the server move should happen this week once everything gets cleared up:).
     
  16. Aaddron

    Aaddron Moderator Staff Member GameOgre Moderator

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    Ah good (well for me at least lol), I was hoping it didn't happen already since it still wont let me connect. Fingers still crossed.
     
  17. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    I don't what is causing your problems with connecting as I got you on every whitelist I know about, but the server switch happened this morning. I have seen no evidence if we had any downtime though.
     
  18. Aaddron

    Aaddron Moderator Staff Member GameOgre Moderator

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    Tried it a few times today and no go but just tried it again now an finally I can connect again :D
     
  19. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    Finally, glad that is past now:).
     

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