It it true it has the worst community?

Well, every game has more than one community. They can either be helpful or toxic. It depends on which one you come upon with.

 

I don't pinpoint blame on a community (since everyone has their own motives), but rather individuals, and there are individuals that probably shouldn't be playing shooting games at all, since they tend to have high temper, motivations in bad pranks (like swatting), poor sportsmanship, bad trash talk, etc.

And I think you'll encounter different people most of the time. Like CS:GO is different from other versions of Counter Strike, so you might perceive a better community from the other versions of the game.