Minor Runescape updates

This thread will be for minor updates to Runescape that don't really need there own thread.

 

We're rebooting the game to fix an issue with the High Detail client. Thank you for your patience.

Please note that if after this update you can't load the game where you were previously please post with your Operating System i.e. Windows XP, Any anti virus you're using Such as AVG and any antispyware software you're using. This will help us greating in narrowing down any issues you're having.

 

Bank Update and Item Lending

Bank Update:

To help you with some belated Spring cleaning, we have introduced a few changes to your bank. Tabs and search functions are here to help clear the mess!

Up to eight separate tabs can be created to organise your bank. To create a new tab, simply drag and drop an item from the main bank tab (marked with an infinity symbol) to the tab marked with a '+'. Once a new one is created, you can move items into and out of it. For easy identification, each tab has its own icon, which it takes from the item that sits in the first slot of that tab. Of course, the use of tabs is entirely optional; you can choose not to use any and simply leave your items stored in the main bank inventory as normal.

No matter how immaculately organised your bank is, everyone has difficulties finding items from time to time; thankfully, the bank rework has a solution in the form of a search function. Clicking the magnifying glass icon at the bottom of the interface, you can type in a word or part of it ('shield' for example) and the bank will list all of those items that include it (for example 'Round shield' or 'Black kiteshield'). This feature will make organising your items into tabs a breeze, since you can drag items into existing or new tabs from the search results view.

We have added a counter in the top-right hand corner of the interface, which allows you to keep track of how much bank space you are currently using. We have also given you the ability to repeatedly withdraw/deposit the number of items you last entered using Deposit-x/Withdraw-x.

Finally, thanks should go to everyone who suggested bank ideas on the Forums - you came up with so many of the ideas that went into this update.

Item Lending:

This week's update also brings you a new way to help your friends. With the Item Lending system, you can lend out a wide range of handy items, including many of RuneScape's best weapons and armour. Once the loan is over, you can retrieve your stuff by speaking to a banker.

How do I lend out an item?

Use the item on a friend who has Accept Aid turned on. You'll be asked how long you're willing to let them keep the item (any number of hours from 1 to 24). Make your choice, and wait while they consider your kind offer.

What can I lend?

Visit the Knowledge Base article here for the full list.

Where does the item go when my friend's finished with it?

Speak to a banker. When you've lent out an item, they'll have a chat option for seeing your Returned Items box. This is where your item will be.

Suppose I borrow armour from my friend, and it goes back to them while I'm wearing it in combat! I might die!

When you borrow an item, you'll be told how long you can keep it. You should make sure you're not depending on the item at the time when the loan is due to expire. Remember, if you agreed that the item would be returned to its owner when one of you logs out, they might log out or claim it back at any time, so be careful.

What happens if I lend someone an item and they drop it, trade it, alch it or die with it?

They won't be allowed to trade it or alch it. If they drop it, you'll still be able to get it back at the end of the loan period by speaking to a banker and asking to see your Returned Items box.

If your friend does die while they've got your stuff, the borrowed item will be protected over anything else they've got, so it'll be one of the three (or four) items they keep on death.

If they do end up losing the item on death, such as because they're skulled, you'll still be able to get it back from a banker in the usual way. They won't be allowed to take the item into Bounty Hunter.

I've borrowed an item for a fixed period, but I want to give it back early. Can I?

Sorry, technical limitations prevent us from returning items early if they've been lent out for a fixed period. You're welcome to discard the item, though. Its owner will get it back at the end of the loan period.

Are there plans to add any more items to Item Lending?

We intend to add more objects to the list of lendable items in the future. Our plan is to read your feedback and highlight those items that you would like to lend to each other.

 

Three Cheers for Lumbridge!

New Tutorial:

Since we first released the tutorial, a huge amount has been added to the game. New content, extra skills, new-look interfaces: all of these combine to make the old tutorial seem a little outdated. So, we've gone back to the drawing board and completely reworked it: from the creation of your character right through to your first explorations of RuneScape.

No longer will new players be trapped on an island; instead, they will be introduced to something similar to a quest involving a White Knight whose actions will decide the fate of Lumbridge. It seems that there are more than just goblins in the caves beneath Lumbridge, and a budding adventurer is required to assist the White Knight, learning a few things while they're at it.

All players will receive a Quest Point for completing the tutorial, whether they completed the old tutorial or the new tutorial (and any content with a Quest Point requirement will be raised as a result). Also, all players can collect two experience lamps, worth 200xp each, whether they completed the old or new tutorial. These can be found by chatting to Sir Vant, beneath the house to the north-east of Lumbridge Castle.

Lumbridge Moneymaking:

Following a lengthy seminar about industry and trade, the Skill Tutors and other Lumbridge locals have become much more commercially minded. Having noticed the swathes of inexperienced adventurers who pass through Lumbridge, they've decided to employ them to help supply all manner of items.

This means that, in return for completing their tasks, players can receive a modest, but prompt, payment. So, if you are reasonably low-leveled and your money is running low, the people of Lumbridge will help you to recover your finances - in return for a little hard work.

Lumbridge and Draynor Village Achievement Diary:

Explorer Jack, famed wanderer of RuneScape, has taken a much needed rest in Lumbridge. Instead of putting his feet up, however, he's encouraging a new generation of explorers. Visit him in the house north-east of Lumbridge Castle to begin achieving.

There are Beginner, Easy and Medium tasks in the Lumbridge and Draynor Achievement Diary, but no 'Hard' tasks. Lumbridge is, after all, a beginner's town, so the tasks can be completed by all but the newest of players. The rewards are aimed for everyone to appreciate, though!

In other news...

Every week we receive thousands of abuse reports on the subject of Rule 10: Misuse of Customer Support. Often, these are from players reacting to reports made against them, with only 1% showing any evidence of a broken rule. Since we can identify those who break Rule 10 ourselves, we have decided to remove the option to report players for Rule 10: Misuse of Customer Support. The rule itself will not be removed or changed and we will continue to take the appropriate action against those who break it.

 

Improvements to Non-UK European Servers

We are moving our non-UK European servers to new facilities, bringing better service and reduced slowdown to all players that use them. While this change is ongoing, you may have difficulty accessing worlds located on non-UK European servers, including all German-language worlds.

We apologise for any inconvenience this may cause you. If you cannot access a world because of these changes, please try again later or select one from outside of Europe (or select a world from the United Kingdom).

 

RuneScape Novel Released!

The RuneScape novel - Betrayal at Falador - has been officially released and is available for you all to purchase! Go to the Jagex Store to grab your own piece of RuneScape history. If you took the opportunity to pre-order the novel from our brand new Jagex Store, you can expect to curl up on the sofa with it very soon.

We have also drawn the Betrayal at Falador prize winners. Ten lucky people have been notified that they have won a RuneScape novel signed by TS Church, Andrew Gower, Paul Gower, Jagex CEO Geoff Iddison and the cover artist.

This competition was open to anyone who pre-ordered Betrayal at Falador from the Jagex Store.

 

Item Lending Update

Over the last couple of weeks, many players have been using the Item Lending system to lend out items for profit. That's not really what we designed the system to achieve; it was intended to be a simple way for players to once again share objects with their friends. Since some players seem so keen to rent out their valuable items, though, we've adjusted the system to let them do it safely.

Instead of 'using' your items on the borrowing player, you should send them a trade request. This will open the trade screen, where you can right-click on an item and choose to 'Lend' it.

Once you've offered the item for loan, it will be visible to both players in the trade offer screen, within the 'Loan' box. A button will appear underneath the item, allowing you to choose the duration of the loan. Your trade-partner can then offer to pay you or lend you another item in return. Of course, you can still offer to lend an item without receiving anything in return.

Item Lending does not affect your trade limits if you are lending or receiving an item for nothing in return. Your trade limits will be affected, however, if something is offered in return for the lent item.

Do remember: If you borrow an item 'until logout', its owner might log out or take it back at ANY time, so you should be cautious about paying for this kind of service.

In other news...

We've been busy again, fixing a number of graphical or minor bugs that you may have spotted. Read on for a few of the more noticeable changes included in this update.

There have been a few additions and modifications to the bank this week; most notably, we have added the 'Withdraw All-But-1' option, so you can leave placeholder items with ease. The bank's scrollbar speed has also been increased, so you can get to your items faster.

On a slightly different note, you can now retrieve your lent items from the wandering bankers that are typically found outside minigames like Fist of Guthix or Bounty Hunter.

Players can now take the Summoning skillcape into Bounty Hunter. It seems this latest skillcape wasn't permitted, so Bounty Hunter has been adjusted to bring it in line.

When playing in HD fullscreen mode, you now have the option to hide the chatbox. The tabs below it will still flash when you've been sent a message by a friend or someone requests to trade with you etc, so you shouldn't miss anything!

 

Wallie Subscriptions

This week, we have released a new method of making Wallie payments. You can now make payments directly to Wallie instead of using PayByCash. This means that we can offer a faster and easier payment process when paying for RuneScape using Wallie.

You can still make Wallie payments using the PayByCash payment option; however, you may find that your subscription works out cheaper if you pay directly to Wallie, especially on longer subscriptions. In the future, we hope to offer an even lower price with Wallie Card.

Wallie direct payments are available in the EU, Switzerland and the USA.

Wallie cards can be purchased from local stores or from the Wallie website. They can then be redeemed on RuneScape - the massive online adventure game by Jagex Ltd. by selecting 'Upgrade Your Account' on the RuneScape front page (under the 'Account' drop-down menu) and following the prompts for using the Wallie Card payment method.

 

22 New RuneScape Worlds

Recently, we launched 22 new worlds to cater for player growth in Australia, Belgium, Brazil, Denmark, Germany, Ireland, Mexico, Netherlands and New Zealand. The 22 new worlds also host many of our popular activities, such as Barbarian Assault, Castle Wars, Clan Wars, Fist of Guthix, LootShare, Pest Control, F2P trade, TzHaar Fight Pits and Vinesweeper.

More worlds will be added as we expand into more countries. Please visit the Themed World page for information on themes of these new worlds.

 

Wallie Card Update

We recently introduced a method of making direct payments using Wallie Cards for RuneScape. With the recent price increase, existing Wallie Card subscribers will be pleased to find out that they are able to keep paying a lower price. Wallie cards are available in lots of stores in the EU and Switzerland, and can be used for longer, multiple-month subscriptions.

 

Jagex Store - Official Launch!

The Jagex Store has expanded to include a range of official RuneScape merchandise. If you visit it today, you'll find that it includes the following items:

* T-shirts
* Hoodies
* Mousemats
* A wireless optical mouse
* Mugs

None of these items are available anywhere else - they are exclusives to the Jagex Store. The official RuneScape novel, Betrayal at Falador, is also available from the store.

We have more merchandise planned for the near future, so keep an eye on the RuneScape front page for more announcements. We've even got some items in the pipeline that are based on your feedback!

Anyway, enough from us - get to the Jagex Store and check out the official accessories and apparel for yourself!

 

The level 86 Plank Make spell now has the option to skip the warning message when converting logs to planks. At this level, we feel that most players are aware that it costs money; so, after one cast, you can opt to turn the message off.

Various dyes have had their Grand Exchange price ranges adjusted to allow for a built-in 'delivery' cost. This compensates those players who have taken the time to gather dyes in larger quantities.

A new option has been added to allow the collection of Grand Exchange purchases in note form. Don't worry: you can still choose to take the objects directly, but for larger quantities this option should be cert-ifiably handy!

 

Postbag from the Hedge

In this month's postbag we've got some wise words from the Poll Orks, Mr Mordaut explaining planar theory and the latest edition of Evil Dave's Conspiracy Theories. So, if you want to know some harsh truths about RuneScape, head over to the latest installment of the POSTBAG FROM THE HEDGE OF EVIL.

 

Jagex Store: The New Batch

Two weeks ago, we introduced USB wireless mice, hoodies, t-shirts and other goodies to the Jagex Store. This week, we can add to their number with four items for use at school, work or home:

* USB flash drive
* Backpack
* Drawstring bag
* Pencil case

Visit the Jagex Store to start filling up your shopping basket! Also, keep your feedback and suggestions coming on the Jagex Store Feedback forum, as we plan to keep creating merchandise according to your ideas.

 

Evil Dave's Evil Postbag

Once more Evil Dave has left his mark on the Postbag, and has even sent us his favourite PORTRAIT OF TERRIFYING ARTISTRY.

If you've ever wondered about where he plots and schemes, wait no longer! In addition, he brings you a poem from a banker, a message from the KGP and several illuminating explanations from Juna.

Click here to witness Evil Dave's LETTERS OF EXTRAORDINARY WICKEDNESS.

 

RuneScape Pre-pay Card Launched

We have just launched a new RuneScape subscription pre-pay card in Target stores throughout the US. The card features exclusive art on the front and comes in two versions: 30 days' subscription and 90 days' subscription.

Once purchased, you can then use the PIN number on the back of these cards to subscribe to RuneScape. You can do this by clicking on ‘Account’ in the website’s navigation, choosing ‘Start/Extend Subscription’, logging in, selecting ‘Subscribe by RuneScape Card’ as your payment method and then accepting the terms and conditions.

 

RuneScape Pre-pay Cards - Issues Resolved

We have resolved the issues surrounding the RuneScape pre-pay cards sold in Target stores, and you should now be able to redeem these to add membership. We apologise for any inconvenience, and thank you for your patience.

You can buy two versions of this card: one for 30 days' subscription and one for 90 days' subscription.

Once purchased, you can then use the PIN number on the back of the card to subscribe to RuneScape. You can do this by clicking on ‘Account’ in the drop-down navigation menu, choosing ‘Start/Extend Subscription’, logging in, selecting ‘Subscribe by RuneScape Card’ as your payment method and then accepting the terms and conditions.

 

Postbag from the Hedge

Dressing up as beasts and monsters is so last year; this Hallowe’en, the beasts are dressing up and acting like humans! If you don’t believe us, read this month’s Postbag from the Hedge, where cockroaches are invading, frogs are talking, penguins are thieving, and fish are lecturing us about the meaning of life.

While the world seems to be turning on its head, it is somehow comforting to know that the Grim Reaper is up to his usual tricks. Read the postbag to find out what those tricks are, and why the Temple Knights are getting more than a little interested in his activities.

 

5 November 2008 - Website Maintenance

We are currently performing maintenance on one of our web systems.

During this time, the following areas of the website will be unavailable:

• Message Inbox

We apologise for the inconvenience and are aiming to restore service as soon as possible.

This does not affect existing users wishing to login to the game.